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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cacey Winter

Cacey Winter

September 19, 2024

5  out of  5
rating by Cacey Winter
"Highly recommend Galen Shields Agency! When I initially switched four months ago, Keri took care of everything for me over email and made the transition a breeze! Darla is great to work with as well! Any questions are answered promptly, and you never feel like a bother. My parents and sister and brother-in-law also switched their business to Galen's office."
We responded:
"Thank you Cacey for the kind words. I think Darla and Keri are wonderful too! Combined they have over 55 years of insurance experience. We really appreciate you recommending your family. Thank you for choosing us!"
Profile photo of Kevin Jones

Kevin Jones

September 16, 2024

5  out of  5
rating by Kevin Jones
"I highly recommend Galen Shields for all of your insurance needs! We moved to McPherson in July from the East Coast and everyone in the office is super personable and knowledgable. It was a breeze cancelling my old policies and setting up the new ones (home, auto, business). Keri took care of everything for me and provided me with detailed information. When I wasn't sure about signing up for the safe drive beacons, she took plenty of time to explain how they worked -without any pressure to choose them (which in the end, we did!). On the East Coast my insurance office didn't even know who I was after 10 years with them. Here, I felt like a member of the family after my first visit!"
We responded:
"Kevin, we are thrilled that you chose our agency when you moved to town! We will do our absolute best to be the agency that you deserve. Welcome to McPherson!"
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Hernan bastos

September 14, 2024

5  out of  5
rating by Hernan bastos
"Great service!!"
We responded:
"Thank you Hernan. We appreciate your business and look forward to being your agent for a long time!"
Profile photo of Tami Wilson

Tami Wilson

September 13, 2024

5  out of  5
rating by Tami Wilson
"Anytime I have a question or need a change to my policy Keri is on it immediately. Great customer service!"
We responded:
"Thank you Tami. We appreciate your business and your kind remarks. "
Profile photo of Lynette Pauls

Lynette Pauls

September 13, 2024

5  out of  5
rating by Lynette Pauls
"They are great!"
We responded:
"Thank you Lynette! We apprecate your business and the kind words!"
Profile photo of Melindamarie Cairns

Melindamarie Cairns

March 27, 2024

5  out of  5
rating by Melindamarie Cairns
"The ladies are so nice and helpful."
We responded:
"Thank you Melinda! We appreciate the kind words and look forward to working with you on your insurance needs."
Profile photo of Josh Barger

Josh Barger

January 26, 2024

5  out of  5
rating by Josh Barger
"10/10 customer service"
We responded:
"Thank you Josh. Welcome to State Farm! We are thrilled to have you on board."
Profile photo of Karen Williams

Karen Williams

November 9, 2023

5  out of  5
rating by Karen Williams
"Everyone in their office is so helpful and takes time to answer our questions."
We responded:
"Thank you so much Karen. We really appreciate you!"
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Aubrey Goertz

September 15, 2023

5  out of  5
rating by Aubrey Goertz
"Galen and his team have been providing my family fantastic customer service for more than 15 years! I highly recommend Galen, Donna, Keri, and Darla for all your insurance needs!!! These four people work together to meet your needs and let me tell you, they are absolute awesome sauce! They make filing claims a breeze and have always reimbursed me quickly if I had to pay for a tow or lockout. This office is staffed with all licensed agents, so it doesn't matter who you talk to, they all know their stuff and will help you with a smile on their face that you can even hear through the phone. 5+ stars!!!!!"
We responded:
"WOW Aubrey! Thank you for the raving review. We have appreciated your business for the past many years. You are valued! "
Profile photo of Kiersten O'Connell

Kiersten O'Connell

August 24, 2023

5  out of  5
rating by Kiersten O'Connell
"I have loved working with this agency, especially Keri! She is personable, friendly, and really cares about you and your family. Could not recommend her enough. Thanks Keri!(:"
We responded:
"Wow Kiersten. Thank you so much for the comments. It is truly appreciated!"
Profile photo of Lana Thomason

Lana Thomason

April 13, 2023

5  out of  5
rating by Lana Thomason
"Keri Fields was amazing and definitely goes above and beyond for her customers. Thank you for all your help!!"
We responded:
"Thank you Lana for the kind words! We do our best to make life easier for our customers. "
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Cheryl Vincent

March 10, 2023

5  out of  5
rating by Cheryl Vincent
"We have been with Galen Shields for many many years. We so appreciate the excellent and personalized service that Galen, Keri, and the staff provide at their office. Richard and I wouldn't trust our insurance needs to anyone else. Keep up the good work. You all are amazing"
We responded:
"Cheryl, Thank you so much for your loyalty to our office. We go way back and have appreciated your friendship!"
Profile photo of Jerry Wagner

Jerry Wagner

March 8, 2023

5  out of  5
rating by Jerry Wagner
"I have been with State Farm since I started to drive and the last 30 years with Galen and his staff. Keri and the staff have been wonderful, helpful and very professional."
We responded:
"Jerry, 30 years is a long time and we have appreciated your loyalty but more important your friendship."
Profile photo of Melisa White

Melisa White

March 7, 2023

5  out of  5
rating by Melisa White
"We have used Galen Shields for at least 13 years and love their service. The ladies are all very knowledgeable and prompt!! Thank you for protecting my cars and home!"
We responded:
"Thank you so much for entrusting us with your home and car insurance. We appreciate you!"
Profile photo of Kelcie Sanchez

Kelcie Sanchez

January 18, 2023

5  out of  5
rating by Kelcie Sanchez
"Very competitive prices and great customer service!"
We responded:
"Thank you so much Kelcie, Your family has been with our agency for years so we love that we know get to insure you and your husband. You are appreciated! "
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Sandra Acosta

December 15, 2022

5  out of  5
rating by Sandra Acosta
"I've been with State Farm for a long time, and would never change my mind to go to another option. The excellent and personalized services received from State Farm at Galen Shields are outstanding and incomparable. Thanks to my Insurance State Farm Representative Keri Fields, I really can move forward with confidence and a peace of mind that everything is under control. My professional duties require a lot of traveling and what a better choice having Galen Shields State Farm office at McPherson, KS taking care of my insurances no matter where I am. Thanks for your valuable and excellent services."
We responded:
"WOW! Thank you so much for the glowing review Sandra! We are so grateful that you have entrusted your insurance needs with our agency. You are appreciated! "
Profile photo of RANDALL RATZLAFF

RANDALL RATZLAFF

December 5, 2022

5  out of  5
rating by RANDALL RATZLAFF
"Very happy with Galen Shields State Farm. They always treat us very respectfuly. Happy with our rates!"
We responded:
"Thank you Randall. We appreciate you taking the time to express your satisfaction with our office. You are very much appreciated."
Profile photo of Larry Mallory

Larry Mallory

December 3, 2022

5  out of  5
rating by Larry Mallory
"Cares about his clients."
We responded:
"Thank you Larry. You have been a life long friend that is so appreciated! "
Profile photo of Penny Pyle

Penny Pyle

November 22, 2022

5  out of  5
rating by Penny Pyle
"Galen Shields State Farm Insurance is an awesome agency - they are very helpful, detailed, and quick to respond. They go above and beyond. I highly recommend them for your insurance needs."
We responded:
"Penny thank you for entrusting us with your insurance needs. You are appreciated!"
Profile photo of Cheri Gillis

Cheri Gillis

October 29, 2022

5  out of  5
rating by Cheri Gillis
"We have been auto, home & life customers of Galen for over 20 years. We’ve always been treated fairly and our rates can’t be beat! Love his staff and whenever we’ve need anything they are quick to help us out!"
We responded:
"We are so grateful that you trust us with your auto, home and life insurance. You have been loyal customers and friends to us and we are so appreciative. "
Profile photo of Carol Fithian

Carol Fithian

October 11, 2022

5  out of  5
rating by Carol Fithian
"We have been with Shields State Farm for many years. Their service is great. The staff is friendly, helpful, and informative. We are appreciative of how they have handled all our needs."
We responded:
"Jerry and Carol, We have appreciated your business and you are right you have been so loyal to our agency! Thank you for that!"
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steven ashpole

July 31, 2022

4  out of  5
rating by steven ashpole
"They are nice and courtesy with all your needs"
We responded:
"Steve, thank you so much for the review. Your business is certainly appreciated."
Profile photo of Thomas Eslinger

Thomas Eslinger

April 11, 2022

5  out of  5
rating by Thomas Eslinger
"Best insurance provider I ever had. The office associates are so friendly and helpful. I can't see changing to any place else. Big Kuddos to them that's what keeps me comming back been with them for over 30 years."
We responded:
"Wow! Thank you for the kind remarks. We value you! Thank you for your loyalty to State Farm and our agency for over 30 years. Because of people like you, we love our job!"
Profile photo of Micah Black

Micah Black

March 4, 2022

5  out of  5
rating by Micah Black
"Super helpful and positive! Very easy to chat through things with."
We responded:
"Micah thank you for your continued business. We always enjoy hearing from you!"
Profile photo of Susan Nye

Susan Nye

February 3, 2022

5  out of  5
rating by Susan Nye
"I have had Galen Shields State Farm for over 20 years and have always had professional, prompt, and caring service. I've had home, rental, life and car insurance through them. Keri and Darla are top notch!"
We responded:
"Susan, Thank you for trusting us with your home insurance, life insurance, and car insurance. I think Keri and Darla are top notch too! We are thankful for your business."